Most Domestic orders sent via UPS Ground at current published rates.
View prices and choose from ground rate and those of expedited shipping
options after submitting shipping address form..
This happens before Credit card info so don't worry...
Products are weighted to include carriers "Dimensional" measurement surcharges
for larger items in larger packages.
International orders sent via best rate to destination.
We call bill to party on all international orders and or they must make contact
with us to arrange shipping.
Return
Policy
We will be as fair as
possible in our return policies. Merchandise
purchased within 30 days is returnable if it is unused, in the original package
and in new condition for your choice of 1) store credit
2) equal exchange or 3) refund less 15% restocking fee. In any of the
three choices, shipping will not be reimbursed or refunded. Please
contact us at 1-888-DIVE-MIAMI (1-888-348-3642) to receive a return
authorization (RA) number. This RA
number is mandatory and should be clearly marked on the package.
Shipping charges are not refundable.
All exchanges must be shipped via UPS.
Who
are we?
Tarpoon Dive Center is our
cyberspace name and the name in which we do business on the web.
Our retail store located at 300 Alton Road #110, Miami Beach, FL 33139
has been in business over 8 years and is operated under our corporate name
Tarpoon Lagoon; our store located at 3200 Palm Avenue, Hialeah FL 33012
has been in business over 53 years and is operated under our corporate name
Tarpoon Skin Diving Center.
Our stores have been serving the residents and visitors of South Florida
for over 53 years; the Tarpoon Skin Diving Center is the oldest dive store in
Florida. We are open 10AM - 6PM EST
7 days/week 363 days/year and many times you can find us here late into the
night. So if you're an insomniac or
workaholic, give a call.
TarpoonDiveCenter.com
- Policies
Our
Commitment
We always strive to stock
the best products from the top manufactures in the industry.
We spend many sleepless nights checking our inventory and making sure we
don’t run out of the stuff our customers want.
However, we are dependent on others and sometimes items are unavailable
no matter how hard we try to get them. If
an item is out of stock, or we are unable to ship your order within 48 hours we
will notify you with the unfortunate news.
We hate telling folks “we don’t have it”, so we will always strive
to offer an alternate product to meet your needs and budget.
With a stock as large as ours, we can usually find a suitable alternate.
Call
in and Mail Orders
If you prefer to place
your order with someone who has a pulse rather than through a machine, please
feel free to call us at 1-888-DIVE-MIAMI (1-888-348-3642).
We’d love to talk to you and will give you the personal assistance you
need to choose the right products. You may also place your order by mail by
printing your buy screen with the items you want, totaled with shipping and
enclose a money order made payable to Tarpoon
Lagoon.
You can mail your order to: Tarpoon Lagoon, 300 Alton Road #110,
Miami Beach, FL 33139. Payment by
money order will insure immediate shipment upon receipt of the money order.
If your order cannot be fulfilled, we will return your money order
immediately. Please include all
necessary contact information including a day-time phone number.
Credit
Cards
Credit card processing on our site is the safest possible on the Internet. For your added security, we use 128bit SSL encryption. Your browser will have a “pad lock” Icon or a “key” icon at the bottom of the screen. When a secure connection is made, the lock will appear closed or the key will appear in one piece. If you do not see this icon, your browser may not support this advanced level secure connection. Our credit card processing is the safest possible today. However, if you prefer not to use our online store, and would like to pay with a credit card verbally, please call us at 1-888-DIVE-MIAMI (1-888-348-3642) 10AM - 6PM EST, every day.
Whether your order is
processed online or verbally, your credit card will not be charged until the
order is shipped. Your charge will
be the total of the item(s), shipping and tax (Only applicable to orders shipped
in Florida). There are absolutely no other extra charges imposed.
Disclaimers
The product images
displayed and written descriptions are subject to change and are for descriptive
suggestion only. Actual product
appearances may differ and corrections may be made on final orders.
Every effort will be made to ship you exactly what you want.
Delivery
All orders are shipped Ground
Service UPS. Expedited shipping is
available at an additional cost. We reserve the right to refuse service.
Hopefully, this should
satisfy all the lawyers out there!!!!!!! Happy
diving.